
ID and Keywords Symptom: Workaround
070090s
…The backup might time out with the error:
fileset name - /etc/opt/ecs/backup//xln_ds.conf
NOSPOOL 0, NOLOCK 0, DYNAMIC_LIST 0
backup: copying files to tmp dir
use scp to copy backup image to craft at 10.156.25.8 to
/var/home/defty/backup
sh: -c: line 0: syntax error near unexpected token '('
sh: -c: line 0: 'logger -s -t backup -p user.err -- 40: Problem performing
scp:
'he authenticity of host \'10.156.25.8 (10.156.25.8)' can't be established.
backup: 40: RSA key fingerprint is
ed:56:2a:3e:86:81:73:64:cc:1d:61:dd:60:1b:21:23.
sh: -c: line 0: syntax error near unexpected token '('
sh: -c: line 0: 'logger -s -t backup -p user.err -- 40: Are you sure you want
to continue connecting (yes/no)? scp timed out while trying to connect to
10.156.25.8'
sh: -c: line 0: syntax error near unexpected token '('
sh: -c: line 0: `logger -s -t backup -p user.err -- 40: Error - The
authenticity'of host \'10.156.25.8 (10.156.25.8)' can't be established.
backup: 40: SCP of backup image to craft at 10.156.25.8 failed -- Backup
terminated for xln
Contact your technical support organization.
Request and apply the latest approved combo
patch that includes patch 13317.
Related document: PSN001156.
Maintenance, Login,
Backup/Restore, File
Transfer
IF:
- You attempt a Secure Copy (scp) backup from the maintenance web
pages, and
- Your environment has slightly longer network latency than usual...
THEN:
070005s
…The display shows only the first 8 digits of the calling party number.
Contact your technical support organization.
Request and apply the latest approved combo
patch that includes the Service Interrupting patch
13219.
Related document: PSN001136.
Messaging / Voice
Mail, Attendant,
Routing, ISDN, QSIG,
Display, Endpoint /
Appliance / Telephone
IF:
- An external call with a ten-digit calling party number (ANI) routes to
IA770, and
- The caller then dials an extension, and
- The call transfers to an auto-attendant, and
- After the auto-attendant answers, the call undergoes QSIG path
replacement…
THEN:
064573s
…The command 'list ip-interface' gives the message Error Encountered;
Cannot Complete Request. If you do not remove the IP interfaces, the
Remove the IP interfaces before removing the
translations and the cabinet.
Translation
Corruption,
Maintenance, TN
Circuit Pack,
Administration,
Translations
IF:
- If you remove the board translations and the cabinet for a TN2602
circuit pack, and
- After that, you remove the IP interfaces…
THEN:
064446s
…The display nevertheless shows the administered name on the trunk-
group form rather than the calling party number.
Contact your technical support organization.
Request and apply the latest approved combo
patch that includes patch 13125.
Related document: PSN001119.
Display, Endpoint /
Appliance /
Telephone, SIP,
Trunk, Multi-
Frequency (MF)
Signaling, MF (Multi-
Frequency) Signaling
IF:
- A SIP endpoint receives a call over an R2MFC trunk, and
- The trunk is properly configured to request calling party numbers…
THEN:
064443s
…You might not be able to login into that server because the logins are
now locked. If you run the bash command ‘userlock –s’ on both servers,
you see that the login is locked on the standby or inactive LSP/ESS
server, but not on the activer server. You cannot enable the login via the
Communication Manager command ‘enable login’ or the bash command
‘userlock –u’.
Contact your technical support organization and
request that they remove the file
/etc/opt/ecs/lockout from the standby or inactive
LSP/ESS.
Related document: PSN001114.
Login, Interchange,
Duplication
IF:
- You run the Communication Manager command ‘disable login’ or the
bash command ‘userlock’, and
- Then that media server becomes the standby server…
THEN:
064314s
…An attempt to change or remove that endpoint fails with the message
Object In Use; Try Again Later, even though the endpoint is not on a call.
After such an attempt, the endpoint cannot make or receive calls.
Avoid administering the first button of an IP
endpoint as anything other than a call appearance.
If the problem has already occurred, contact your
technical support organization. Request help from
the corruption group to clear the ca_voice index.
Related document: PSN001056.
Endpoint / Appliance /
Telephone,
Administration,
Blocked/Dropped
Call, Translation
Corruption,
Translations
IF:
- You administer the first button of an IP endpoint as something other
than a call appearance (for instance, abbreviated dialing, or Send All
Calls)…
THEN:
Page 2 of 9Avaya Communication Manager, Release 3.1
Known Issues and Workarounds for the S8400 Media Server
© 5 March 2007 Avaya
Kommentare zu diesen Handbüchern