Multitech MTA128NT Bedienungsanleitung PDF herunterladen (Seite 4)

ID and Keywords Symptom: Workaround

063254s

…Nevertheless the button winks rather than fluttering.

Contact your technical support organization.

Request and apply the latest approved combo

patch that includes patch 12634.

Related document: PSN000695.

Call Center, Agent,

Hold,

Blocked/Dropped

Call, H.323 IP,

Endpoint / Appliance /

Telephone

IF:

- An agent on an IP endpoint puts a call on hold, and

- The agent then attempts to use the Consult feature of the IC Agent GUI

to call another agent, and

- The agent then cancels the Consult attempt for any reason…

THEN:

060070s

…The call might drop about 8 seconds after connecting.

On the hunt group form, set Send CPN To AUDIX

to No. This prevents calls from dropping for this

reason, but note that it also means that external

calls do not include the number of the calling party.

Blocked/Dropped

Call, Coverage,

Forwarding,

Messaging / Voice

Mail

IF:

- A QSIG trunk has Incoming Calling Number Format set to 'locl-pub' or

'pub-unk' on the trunk form, and

- A call between servers uses that trunk, and

- The call covers to voice mail, specifically Release 5.1 of AUDIX…

THEN:

055147s

…The called endpoint nevertheless displays your number.

Use the Calling Number Block FNE in

Communication Manager, rather than the local

feature on the telephone.

SIP, Display,

Security, Endpoint /

Appliance /

Telephone, Vendor

Equipment and

Applications, SIP

IF:

- You make a call from a Cisco 7940/7960 endpoint. and

- That endpoint has the local Caller ID Block feature enabled…

THEN:

054534s

…The TN789 might be out of service.

Busy and release the circuit packs after the

upgrade is complete.

, ESS (Enterprise

Survivable Server),

Maintenance, TN

Circuit Pack,

Upgrade, Wireless

IF:

- Your configuration includes a DWBS (DEFINITY Wireless Business

System) circuit pack TN789 (Radio Controller), and

- You have upgraded to Release 3.1 of Communication Manager…

THEN:

054355s

…The attempt succeeds for one endpoint, but the second endpoint has

no dial tone.

Unplug the telephone at the second endpoint and

plug it back in. Then merge it with the desired TTI

port.

TTI (Terminal

Translation

Initialization),

Administration

IF:

- Two endpoints are each using a TTI port, and

- You attempt to swap the TTI ports using the TTI merge FAC, so that

each endpoint uses the TTI port previously used by the other…

THEN:

052248s

…Calls on the media gateway might experience jitter (choppy voice

transmission), voice transmission delay, and interrupted voice

transmission.

Set the DSCP/CoS values for audio and signaling

on the media gateway to 46/6 and 34/7,

respectively. To do this, you can:

- use the commands 'set qos bearer' and 'set qos

signal' on the media gateway; or

- set the values on the ip-network-region form for

the region containing the media gateway, and then

run the command 'set qos control remote' on the

media gateway.

To see what the local (media gateway) and

remote (primary server) values are, and which

values are in use, run the command 'show qos-rtcp'

on the media gateway.

Media Gateway,

Quality of Service,

H.248 IP

IF:

- A narrow WAN (Wide Area Network) link to a remote office terminates

to a G350 or G250 Media Gateway…

THEN:

052044s

…The command might not work.

From the maintenance web pages, shut down the

server and then restart it.

Administration, Login,

SNMP

IF:

- You attempt to use the command ‘change permissions acpsnmp’…

THEN:

Page 4 of 6Avaya Communication Manager, Release 4.0

Known Issues and Workarounds for the S8400 Server

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