
MultiCommManager User Guide
38
Do You Need Pass-Through, Fixed Callback or Variable
Callback Security?
Pass-through, fixed callback, and variable callback are security types that are set on a per-user
basis. The following table shows characteristics for each type of security.
Characteristic Pass-through Fixed callback Variable callback
Security level Lowest Highest Middle
1
User’s location Anywhere One location Anywhere
Reverse charges No Yes Yes
Convenience Highest Middle Lowest
2
1
If the call-in user gets someone else’s user ID and password, you can track the number that
was actually called back
2
The user must enter a phone number if he is at a different callback number than the default.
Example 1
You are using MultiCommManager security primarily to reverse charges for your long distance callers
and to track who connects to your system. High security is not an issue.
Long Distance Users: Set to variable callback with a default callback number that doesn’t need to
be entered every time the users log in.
Local Users: Set to pass-through, since there is no need to reverse charges for them.
Administrator: Set to fixed callback for the highest security level.
Example 2
You are using MultiCommManager security as an extra layer for an extremely secure system.
Traveling Users: Set users at hotels that can’t accept direct incoming calls to pass-through,
otherwise set them to variable callback. Set them to these security types only while they are
traveling; set them back to fixed callback when they return.
Other Users: Set to fixed callback.
See also:
“How to Set Up Your User Database” on page 46.
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