Multitech FR111A Betriebsanweisung Seite 41
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41
Chapter 5 - Warranty, Service and Tech Support
FR111A
Recording MultiFRAD Information
Please fill in the following information on your Multi-Tech MultiFRAD. This will help tech support in
answering your questions. (The same information is requested on the Warranty Registration Card.)
Model No.: _________________________
Serial No.: _________________________
Software Version: ____________________
The model and serial numbers are on the bottom of your MultiFRAD.
Please note status of your MultiFRAD including LED indicators, screen messages, problems with a
specific application, etc. Use the space below to note the MultiFRAD status:
________________________________________________________________________________________________________
________________________________________________________________________________________________________
________________________________________________________________________________________________________
________________________________________________________________________________________________________
______________________________________________________________________________________________________________
______________________________________________________________________________________________________
Service
If your tech support specialist decides that service is required, your MultiFRAD may be sent (freight
prepaid) to our factory. Return shipping charges will be paid by Multi-Tech Systems.
Include the following with your MultiFRAD:
• a description of the problem.
• return billing and return shipping addresses.
• contact name and phone number.
• check or purchase order number for payment if the MultiFRAD is out of warranty. (Check with
your technical support specialist for the standard repair charge for your MultiFRAD).
• if possible, note the name of the technical support specialist with whom you spoke.
If you need to inquire about the status of the returned product, be prepared to provide the serial
number of the product sent.
Send your MultiFRAD to this address:
MULTI-TECH SYSTEMS, INC.
2205 WOODALE DRIVE
MOUNDS VIEW, MINNESOTA 55112
ATTN; SERVICE OR REPAIRS
- Model FR111A 1
- User Guide 1
- Contents 3
- Appendices 4
- Glossary 4
- Preview of this Guide 6
- Appendixes 7
- Front Panel Description 8
- Back Panel 9
- RS-232C Trunk Shunt Position 10
- V.35 Trunk Shunt Position 10
- Specifications 11
- Chapter 2 - Installation 13
- Introduction 14
- Unpacking Your MultiFRAD 14
- Safety Warning Telecom 14
- Setting Up Your MultiFRAD 15
- V.35 Shunt Procedure 17
- Before You Begin 26
- Configuration Port Setup 27
- Download Firmware 27
- MultiFRAD Configuration 28
- Frame Relay Setup 29
- WAN Port Setup 31
- Data Port Configuration 32
- Viewing Statistics 33
- WAN Port Statistics 34
- Frame Relay Statistics 35
- Data Port Statistics 37
- Limited Warranty 40
- Tech Support 40
- The Multi-Tech BBS 42
- About the Internet 43
- About Ordering Accessories 43
- Appendix A - Cabling Diagrams 46
- Trunk Cable 47
- Pin Identification 47
- Back-To-Back Cable 47
- Class B Statement 48
- FCC Part 15 48
- Industry Canada 48
- FCC Part 68 Telecom 49
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