Multitech FR111A Betriebsanweisung PDF herunterladen (Seite 41)

Chapter 5 - Warranty, Service and Tech Support

FR111A

Recording MultiFRAD Information

Please fill in the following information on your Multi-Tech MultiFRAD. This will help tech support in

answering your questions. (The same information is requested on the Warranty Registration Card.)

Model No.: _________________________

Serial No.: _________________________

Software Version: ____________________

The model and serial numbers are on the bottom of your MultiFRAD.

Please note status of your MultiFRAD including LED indicators, screen messages, problems with a

specific application, etc. Use the space below to note the MultiFRAD status:

________________________________________________________________________________________________________

______________________________________________________________________________________________________________

______________________________________________________________________________________________________

Service

If your tech support specialist decides that service is required, your MultiFRAD may be sent (freight

prepaid) to our factory. Return shipping charges will be paid by Multi-Tech Systems.

Include the following with your MultiFRAD:

• a description of the problem.

• return billing and return shipping addresses.

• contact name and phone number.

• check or purchase order number for payment if the MultiFRAD is out of warranty. (Check with

your technical support specialist for the standard repair charge for your MultiFRAD).

• if possible, note the name of the technical support specialist with whom you spoke.

If you need to inquire about the status of the returned product, be prepared to provide the serial

number of the product sent.

Send your MultiFRAD to this address:

MULTI-TECH SYSTEMS, INC.

2205 WOODALE DRIVE

MOUNDS VIEW, MINNESOTA 55112

ATTN; SERVICE OR REPAIRS

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Multitech FR111A Betriebsanweisung Seite 41